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Privacy Policy
Protecting your privacy is important to ISWest.
We strive to keep your personal information confidential. By ensuring
that you are aware of and understand the ISWest Customer Privacy
Policy, we can provide you with better service. Please take a moment
to read the following policy to learn how we handle your personal
information.
Why we collect personal information
ISWest collects and uses your personal information to give you superior
customer service, provide you with convenient access to our products
and services, and make a wider range available to you. We also use
your personal information to keep you up-to-date on the latest product
announcements, software updates, special offers, and other information
we think you’d like to know. From time to time, we may also
use your personal information to contact you to participate in a
market research survey to help us gage customer satisfaction and
develop better products.
How we collect personal information
We collect information about you in several ways. For example, we
might ask for your contact information when you correspond with
us, call to make a purchase or request service, or participate in
a survey. We also collect and store the information you provide
in a secure database when you register a new ISWest product, sign
up for ISWest Internet services, or ask to be included in an email
mailing list.
We do not disclose personal information
to third parties
We make every effort to preserve your privacy; however, we may need
to disclose personal information when required by law wherein we
have a good-faith belief that such action is required to comply
with a current judicial proceeding, criminal investigation, court
order, or legal process served on ISWest. We may also share your
personal information if we believe it is necessary in order to investigate,
prevent, or take action regarding illegal activities, suspected
fraud, situations involving potential threats to the physical safety
of any person, violations of ISWest's or such ISWest Site's terms
of use, or as otherwise required by law.
How we protect your personal information
ISWest safeguards the security of the data you send us with physical,
electronic, and managerial procedures. We urge you to take every
precaution to protect your personal data when you are on the Internet.
Change your passwords often, use a combination of letters and numbers,
and make sure you use a secure browser.
Our companywide commitment to privacy
To make sure your personal information remains confidential, we
communicate these privacy guidelines to every ISWest employee. ISWest
does not knowingly solicit personal information from children or
send them requests for personal information.
ISWest's website contains links to other sites. ISWest does not
share your personal information with those websites and is not responsible
for their privacy practices. We encourage you to learn about the
privacy policies of those companies.
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